Hi,
I’m pulling my hair out and frustrated at not being able to speak with anyone!!
New to iD. Tried to set up my voicemail box, got the 3 steps to do. Did step 1 and set up my pin. Set 2 to set up my mailbox name, I misunderstood this and recorded my message and saved it. When i realised that was the third option I hung up, hoping it would cancel.
I now can’t reset my mailbox name. I’ve tried 123 and it says my mailbox is not set up but it only takes me to part 3 to record my voice message and bypasses the first 2 stages
I’ve logged on and turned off my voice mail, waited and turned it back on.
It still takes me to just the third step.
I need iD to reset it so that I can do all 3 steps again correctly. Can anyone sort for me please?