Skip to main content
Question

I need my IMEI number

  • April 5, 2026
  • 1 reply
  • 15 views
L
Community Member

I received my upgrade yesterday and the phone has been stolen brand new in the box. I need the IMEI number to give to police. Can you help?

    1 reply

    Owethu M
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Owethu M
    • iD Mobile Employee
    • April 6, 2026

    Hi ​@LadyLatimer, 

     

    I’m really sorry to hear this I can only imagine how upsetting it must be to have a brand-new phone stolen.

     

    I’ve just sent you a private message so we can look into this for you and get a better understanding of what’s happened.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I’ll speak to you there and we’ll do our best to help.

     

    Thanks.

     

    Owethu

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement