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i need to change bill gaps

  • October 22, 2024
  • 1 reply
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Community Member

I need to change the bill gaps

Best answer by Natalie W

Hi @Al Turk 

 

Welcome and thanks for reaching out to us here on the community. 

 

You can adjust your direct debit date by following the below steps;

 

  1. Log in to your iD Mobile app or My Account.
  2. Go to ‘Billing’.
  3. Click ‘Manage my details’ and then ‘Change my Direct Debit payment date’.
  4. Choose a new day of the month from the drop-down menu.
  5. Confirm the change.

Please let us know how you get on and if you require any further support. 

 

Thanks, 

 

Nat 

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Ayat

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • Answer
    • October 23, 2024

    Hi @Al Turk 

     

    Welcome and thanks for reaching out to us here on the community. 

     

    You can adjust your direct debit date by following the below steps;

     

    1. Log in to your iD Mobile app or My Account.
    2. Go to ‘Billing’.
    3. Click ‘Manage my details’ and then ‘Change my Direct Debit payment date’.
    4. Choose a new day of the month from the drop-down menu.
    5. Confirm the change.

    Please let us know how you get on and if you require any further support. 

     

    Thanks, 

     

    Nat 

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