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I need to speak to ID but can't get through to someone

  • 6 September 2022
  • 3 replies
  • 327 views

HOW do you speak or chat with someone at ID? It seems impossible.

 

The chat links never work. I have tried via my mobile and my pc, using all the browsers I have, and nothing works. Chat is NEVER available.

 

I have a serious problem with my new sim and I NEED to speak to someone at ID about it NOW.

 

How do you make chat work, or else, is there a phone number that I can call where I can speak to a human being.

 

ID seem fine until there is a problem or you need to speak to them. When that happens, I have never encountered a worse support system.

 

 

Best answer by WelshPaul

Working just fine here! Took a few seconds for the blue chat button to show up but other than that, works fine for me. If you can’t get it to work then DM iD Mobile over on Facebook or Twitter. 👌

 

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3 replies

WelshPaul
Platinum 
Contributor
  • Platinum 
Contributor
  • 2452 replies
  • Answer
  • September 6, 2022

Working just fine here! Took a few seconds for the blue chat button to show up but other than that, works fine for me. If you can’t get it to work then DM iD Mobile over on Facebook or Twitter. 👌

 


  • Author
  • Community Member
  • 0 replies
  • September 6, 2022

Thank you for your help!


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 17, 2022

Hello @robspratt,

If you do still need help, please let us know here and we can try to assist.

 

Mohammed