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Question

i need to speak with an actual human please

  • September 13, 2021
  • 6 replies
  • 299 views

Carly Bohane
Community Member

I have been trying to use your live chat since 9 am and it will not work. I have tried 3 different browsers and have done everything suggested to try to make it work. I need to speak with someone about a cancellation i made and it is IMPOSSIBLE to speak with anyone. Please contact me ASAP

This topic has been closed for replies.

6 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 14, 2021

Hi @Carly Bohane,

We are sorry to hear about this.

Are you having issues cancelling your contract?

When did you purchase it and are you wanting to move the number to a different network?

 

Kash


Dennis Millard
Community Member

I Need to speak to somone


Dennis Millard
Community Member

I need a contavt phone number


Dennis Millard
Community Member

I need a contact phone number for id mobile


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12487 replies
  • November 12, 2021

Hello @Dennis Millard,

You can contact iD on 7777 from your iD mobile phone - it’s an automated service though.

Talk to an iD advisor using their Live Chat service between 9am - 8pm weekdays and 9am - 6pm at weekends.

Once you get connected type-in “talk to a person” to avoid the 24/7 chat-bot.


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • November 13, 2021

Hi @Dennis Millard,

 

Anything we may be able to help you with here?

 

Will