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I've lost my phone and want to change my address, but I no longer have access to my number to receive the verification code

  • April 22, 2025
  • 1 reply
  • 13 views

Laura Juliana Gomez Leon
Community Member

I've lost my phone and want to change my address, but I no longer have access to my number to receive the verification code. i want yo upgrade my current plan and have a new sim

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • April 22, 2025

Hi ​@Laura Juliana Gomez Leon,

Welcome to the Community!

The quickest way to get a replacement SIM is by visiting your local Curry’s store.

However if you would like one sent in the post, please get back to us here and we can PM you.

 

Kash