What do I need to do to get a SIM to her?
Best answer by Mohammed
Hello @faygord ,
Welcome to our iD Community and we're glad to hear you're thinking of taking out a contract SIM with us.
And BTW way live chat not working!
Our Live Chat are only operational between the set times. If an agent is busy, you'll get the message advising this.
I've just tested this and it seems to be working fine.
I need to buy a card for my daughter. I do not live at the same address as she does and so cannot comply with your delivery rules. ie the card I wish to use to pay fro the SIM does not have her address as the billing address.
What do I need to do to get a SIM to her?
In regards to your query, we only deliver to the billing address (for security reasons).
If you wanted to get one out to her, you can always order this to your billing address and then arrange for this to be posted by yourself to her.
The SIM is activated upon dispatch so she can pop it in and start using it right away.
Just be sure to register for an account on MyiD or via the iD app.
You can find info on how to do this here: https://community.idmobile.co.uk/app-and-my-account-23/how-to-register-for-my-account-174
Mohammed
View original
Welcome to our iD Community and we're glad to hear you're thinking of taking out a contract SIM with us.
Our Live Chat are only operational between the set times. If an agent is busy, you'll get the message advising this.
I've just tested this and it seems to be working fine.
What do I need to do to get a SIM to her?
In regards to your query, we only deliver to the billing address (for security reasons).
If you wanted to get one out to her, you can always order this to your billing address and then arrange for this to be posted by yourself to her.
The SIM is activated upon dispatch so she can pop it in and start using it right away.
Just be sure to register for an account on MyiD or via the iD app.
You can find info on how to do this here: https://community.idmobile.co.uk/app-and-my-account-23/how-to-register-for-my-account-174
Mohammed
