I've been trying to log onto the ID Mobile but it's always saying, sorry etc and nothing is there. So I can't retrieve my statements to actually pay it. It's just a waste of time, this company, they've given me a bad credit score now because of all this, it's their fault this has happened. I cancelled the DD as I thought that I didn't owe them anymore as I'd stopped using the mobile after the contract had ended. Though I think they've added more money on the account as they said beforehand that I didn't owe them anymore. So who's right or wrong here? Mobile companies are always ripping off people when contract ends they're still charging you even you don't use the mobiles. I've had it done to me many times, it's wrong. So I'm not sure how this can be rectified as I'm unable to get through to them.
i want to pay the final bill
+25
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.