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i would like to cancel my contract

  • August 18, 2024
  • 3 replies
  • 126 views

Hello, I would like to cancel my contact please. I don't get any signal in my home town at all and my phone isn't usable because of this. I have tried contacting about this before and got no where. I'm paying for a service which I am unable to use. 

3 replies

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • August 23, 2024

Hi @AmyPhoenix 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Mohammed Wajid Raja
New
 Contributor

Would you like to hand in my 30 day notice period and cancel

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • December 28, 2024

Hey there ​@Mohammed Wajid Raja, thank you for reaching out.

 

Please contact our live-chat, who can set up the 30-day disconnection for you, or do so yourself via the iD Mobile app/website:

 

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler


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