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ID MOBILE APP

  • January 7, 2025
  • 2 replies
  • 37 views
S
Community Member

I have two accounts, one for me and one for my daughter, but both are registered to my email. I can access mine, but not my daughter's, how can I access my daughter's account? Thank you very much.

Best answer by Daz_S

Hi there ​@Salam82 

 

Does this help

(read on from adding additional plans)

    2 replies

    Daz_S
    Platinum 
Contributor
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    • Daz_S
    • Platinum 
Contributor
    • Answer
    • January 7, 2025

    Hi there ​@Salam82 

     

    Does this help

    (read on from adding additional plans)

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • January 8, 2025

    Hey there ​@Salam82, thank you for reaching out.

     

    Please take a look at the article send kindly above by ​@Daz_S, and this should be able to help further.

     

    You will need to register/add the other plan to your current account to be able to login to it.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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