Skip to main content
Solved

ID MOBILE APP


I have two accounts, one for me and one for my daughter, but both are registered to my email. I can access mine, but not my daughter's, how can I access my daughter's account? Thank you very much.

Best answer by Daz_S

Hi there ​@Salam82 

 

Does this help

(read on from adding additional plans)

View original

2 replies

Daz_S
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 1627 replies
  • Answer
  • January 7, 2025

Hi there ​@Salam82 

 

Does this help

(read on from adding additional plans)


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4825 replies
  • January 8, 2025

Hey there ​@Salam82, thank you for reaching out.

 

Please take a look at the article send kindly above by ​@Daz_S, and this should be able to help further.

 

You will need to register/add the other plan to your current account to be able to login to it.

 

Thanks,

Tyler