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Active Contributor
tommyp1234
Active Contributor
February 12, 2025

ID mobile is an absolute scam

  • February 12, 2025
  • 24 replies
  • 9756 views

They get you in with low prices just to provide you with possibly the worst internet I’ve ever had on a phone since I had the original iPhone. It’s ridiculously slow and it’s actually taking the mick now. I switched from 02, having fallen for their trap that they use Three, and it’s the fastest coverage etc etc, only to realise I’ve been played and I’m now tied into a 24 month long contract with a hardly usable phone whilst my girlfriend sits next to me with lightning fast connection. Meanwhile, there isn’t a single person I can contact from ID to help me as they don’t provide any support service to save even more money and hope you just forget about it. It’s a JOKE. I’ll be plastering this everywhere on all socials and making sure this goes to the very top of curry’s. This is illegal. 

      24 replies

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      Active Contributor
      Colette543
      Active Contributor
      January 23, 2026

      I am having a mare too in NG3. I can’t phone anyone on whatsapp outside of my own home. Took about 2 weeks to sort the problem with ‘your details do not match our records’. Turns out they give you a new number even though I sent a PAC code from my old provider. Now I have set a date to go back to my old number, just set it and for some reason they can’t do it until next Tuesday, However, having read the above, not sure that it will transfer to my new number (old number). Absolutely terrible, as one reviewer said worst mobile telephone company EVER. They asked about recommending them to a friend, I wouldn’t recomment them to an enemy

      Active Contributor
      Colette543
      Active Contributor
      January 23, 2026

      AND ANOTHER THING. I can’t text or phone on whatsapp outside the house

      Terrible terrible

      Active Contributor
      Colette543
      Active Contributor
      January 23, 2026

      I have got to the point that I am willing to cancel NOW

      New Contributor
      Cham100
      New Contributor
      March 6, 2026

      I have bitter experience with ID custmer service. My contract has been started when the sim card is dispatched and counted my contract period for less than 30 days. All the other service providers count the contract perios from the date the sim card is activated but this is not fair. When I seek for an assistant in this regard the agent did not want to help me with that indirectly told me to leave ID mobile. ID mobile is cheating with contract period (less than 30 days)

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