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id mobile sorry your service does not allow access to this number

  • January 9, 2025
  • 1 reply
  • 17 views
C
New
 Contributor

I keep getting a voice message ‘sorry your service does not allow access to this number’ when I try to ring out.

It first happened when I was cut off from a telephone conversation yesterday at 18.20.  I’ve not been able to make any calls since.

I have switched my phone off several times & installed an update, but it remains a problem.
 

Any ideas how to resolve this issue? 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4179 replies
    • February 4, 2025

    Hey there ​@chezh004, sorry for us only getting back to you now, this has only just appeared our end.

     

    I would like to think this is now resolved, but if not, please do let us know, and our apologies again for the wait on this.

     

    Thanks,

    Tyler

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