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iD network

  • September 14, 2024
  • 1 reply
  • 36 views
G
Community Member

Network busy . Within the last 24hrs cannot dial out or receive calls. 

Best answer by Lauren K

Hi @Geoff Davies, this sounds like an issue in relation to the 3G switch off. More information on this can be found via the link below:

3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice. (idmobile.co.uk)

If you’re using an android phone and search for ‘VoLTE’ in your network settings you should also make sure that this is toggled on to allow 4G calling.

-Lauren 

    This topic has been closed for replies.

    1 reply

    Lauren K
    iD Mobile Employee
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    • Lauren K
    • iD Mobile Employee
    • Answer
    • September 17, 2024

    Hi @Geoff Davies, this sounds like an issue in relation to the 3G switch off. More information on this can be found via the link below:

    3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice. (idmobile.co.uk)

    If you’re using an android phone and search for ‘VoLTE’ in your network settings you should also make sure that this is toggled on to allow 4G calling.

    -Lauren 

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