Several iD Mobile customers have reported issues with poor data coverage and network performance, with some describing it as "terrible". These complaints include slow data speeds, dropped calls, and intermittent service, even in areas where iD Mobile's coverage checker indicates good signal strength. Some users have also reported issues with their 5G service despite having 5G capable devices.
Here's a breakdown of the issues and potential solutions:
Common Issues:
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Poor Data Speeds:
Users are experiencing slow data speeds, even with 4G or 5G coverage, making it difficult to use data-intensive applications.
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Dropped Calls and Signal Loss:
Many users report losing calls or experiencing frequent signal loss, even in areas where coverage should be strong.
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Intermittent Service:
Some users describe inconsistent service, with data connections dropping out or becoming unusable at random times.
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Discrepancy with Coverage Checker:
Some users report issues despite the iD Mobile coverage checker indicating good service in their area
