Skip to main content

id not accepting my pac code from o2

  • August 20, 2024
  • 4 replies
  • 185 views

Hi there I have a pac code from o2 so I can bring my old number with me but I keep getting error message saying it is t correct? O2 assure me it is live 

4 replies

TomBurd2203
New
 Contributor
  • New
 Contributor
  • 1 reply
  • August 20, 2024

Have you tried texting PAC to 65075 that is what I did 😊 as I have just switched from O2 myself


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • August 26, 2024

Hi @Littlejo21,

Welcome to the Community!

Are you referring to the online form for your number port?

It may be that some other information is incorrect (usually the transaction number).

You’ll need to enter the number that start with a 4, if you still have issues please contact our Live Chat Team.

 

Kash


  • New
 Contributor
  • 1 reply
  • September 16, 2024

I am getting an Error message when submitting a PAC Code, All fields are filled correctly.

Could someone get back to me?

Thanks

I am in my 70s and I have checked details many times and submitted.

I need help


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 18, 2024

Hi @SIVEN,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash