I have already sent this in an email this to socialqueries@idmobile.co.uk but have had no response back to say they have even received it let alone are trying to fix the issue.
I have already sent this in an email this to socialqueries@idmobile.co.uk but have had no response back to say they have even received it let alone are trying to fix the issue.
If your old provider’s SIM is still working, then it sounds like your PAC wasn’t processed correctly at the point-of-purchase,
Best option would be asking iD support, using their online Live Chat service, about your switch.
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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