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Id number showing for some but not all texts/calls

S
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I ported over from EE, received my text from ID to say the port was completed but some calls and texts are showing the ID number whilst others are showing my EE ported number, which is the correct one. Any suggestions on a fix please.

Best answer by andewhite

Okay @SureShot, if you put your new iD SIM in your handset before your number was transferred to iD, then Apple iMessage / Google RCS have registered your handset device as being linked to the initial number iD Mobile assigned to your iD account for your iD network connection.

 

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    andewhite
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    • October 4, 2024

    Okay @SureShot, if you put your new iD SIM in your handset before your number was transferred to iD, then Apple iMessage / Google RCS have registered your handset device as being linked to the initial number iD Mobile assigned to your iD account for your iD network connection.

     

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    Tom
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    • Tom
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    • October 8, 2024

    Hi @SureShot 

     

    We’d recommend the above linked article from @andewhite.

     

    Tom

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