Hi everyone, I've been using the network since January, but lately my incoming and outgoing calls have stopped working. I can't even call ID support. The SIM card is active, the Internet is working. Can you help me figure out the problem?
+25
I’m sorry to hear that, please could you give us more details as to what “stopped working” means?
Are you unable to begin a call?
Do they drop out mid-way through?
Is this is certain area(s) or all areas?
Is this with certain number(s) or all numbers?
Tom
Hi
Thank you for posting to us here on the community.
We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.
We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.
All updates on the issue are available here.
Thanks
Nat
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.