Incoming calls issue - network outage yesterfday still not fixed? | iD Mobile Community
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Question

Incoming calls issue - network outage yesterfday still not fixed?

  • July 25, 2025
  • 7 replies
  • 78 views

cpcnw
Active Contributor

7 replies

  • New Contributor
  • July 25, 2025

I too am not receiving calls. I also can't reset my network settings. Is this a SIM issue or the two linked?


  • Active Contributor
  • July 25, 2025

Same issue for last 2 days


cpcnw
Active Contributor
  • Author
  • Active Contributor
  • July 25, 2025

All I got from ID Chat was a complaint opportunity - no answers?

I reset network settings to no avail.

Some people can ring me some cant.


cpcnw
Active Contributor
  • Author
  • Active Contributor
  • July 26, 2025

I can now ring mobile from Sipgate but not Draytel [Both VOIP]

 

Had more calls yesterday. Hopefully this is nearing resolution.

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi ​@cpcnw,

Welcome to the Community!

Is it specific networks that can’t call you?

Are the issues since the outage a few weeks ago?

 

Kash


cpcnw
Active Contributor
  • Author
  • Active Contributor
  • July 28, 2025

Seems ok now!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@cpcnw 

 

Glad to hear that’s sorted.

 

Tom