Question

incorrect roaming charges

  • 10 March 2023
  • 2 replies
  • 53 views

Hi, on my December 22 and January 23 bills I had unexpected roaming charges for when I was in France. I expected that usage to be included in my plan?


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

Sounds like you might have connected to a Swiss mobile network, or an Andorran mobile network, or your phone used a ferry’s mobile network while travelling between the UK and France.

Roaming at sea is expensive!

Userlevel 7
Badge +7

Hi @Adam Golding,

Just checking if any of the information that @andewhite provided applies to the charges you received?

Let us know if you would like further information on the charges and we can look into it.

 

Kash

Why iD Mobile?