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International Calls

  • January 10, 2025
  • 6 replies
  • 157 views
M
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  • MrD
  • New
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  • 2 replies

Hello, have date roaming to Ireland. However, tried to call Shannon Airport car hire. Number is correct - shows name on my mobile. However, get message saying unable to connect, please try later. How can I get my mobile and ‘plan?’ to allow me successfully to call Ireland?

 

thnks.

Best answer by Tyler C

Hey there ​@MrD, sorry to hear hat.

 

Have you enabled roaming via both the iD Mobile app/website, as well as via your phone’s own settings?

 

Are you in Ireland, or still in the UK please?

 

Thanks,

Tyler

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    6 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4926 replies
    • Answer
    • January 11, 2025

    Hey there ​@MrD, sorry to hear hat.

     

    Have you enabled roaming via both the iD Mobile app/website, as well as via your phone’s own settings?

     

    Are you in Ireland, or still in the UK please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
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    • DLZ770
    • New
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    • 2 replies
    • May 12, 2025

    i  am having the same problem . i have enabled in bothe the phone and the website 

    still can not call ireish phone numbers 

    M
    New
 Contributor
    • MrD
    • Author
    • New
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    • 2 replies
    • May 13, 2025

    I SWITCHED on data roaming on phone settings.

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4926 replies
    • May 13, 2025

    Hey there ​@DLZ770, sorry to hear that.

     

    What happens when you try calling please, what error do you get?

     

    Thanks,

    Tyler

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
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    • DLZ770
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    • 2 replies
    • May 13, 2025

    All sorted now thank you . 

    Tyler C
    1 person likes this
    • Tyler C
      Tyler C
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4926 replies
    • May 14, 2025

    We’re very glad to hear ​@DLZ770!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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