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International Calls

  • January 10, 2025
  • 6 replies
  • 145 views

  • New
 Contributor
  • 2 replies

Hello, have date roaming to Ireland. However, tried to call Shannon Airport car hire. Number is correct - shows name on my mobile. However, get message saying unable to connect, please try later. How can I get my mobile and ‘plan?’ to allow me successfully to call Ireland?

 

thnks.

Best answer by Tyler

Hey there ​@MrD, sorry to hear hat.

 

Have you enabled roaming via both the iD Mobile app/website, as well as via your phone’s own settings?

 

Are you in Ireland, or still in the UK please?

 

Thanks,

Tyler

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6 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4542 replies
  • Answer
  • January 11, 2025

Hey there ​@MrD, sorry to hear hat.

 

Have you enabled roaming via both the iD Mobile app/website, as well as via your phone’s own settings?

 

Are you in Ireland, or still in the UK please?

 

Thanks,

Tyler


  • New
 Contributor
  • 2 replies
  • May 12, 2025

i  am having the same problem . i have enabled in bothe the phone and the website 

still can not call ireish phone numbers 


  • Author
  • New
 Contributor
  • 2 replies
  • May 13, 2025

I SWITCHED on data roaming on phone settings.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4542 replies
  • May 13, 2025

Hey there ​@DLZ770, sorry to hear that.

 

What happens when you try calling please, what error do you get?

 

Thanks,

Tyler

 

 


  • New
 Contributor
  • 2 replies
  • May 13, 2025

All sorted now thank you . 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4542 replies
  • May 14, 2025

We’re very glad to hear ​@DLZ770!

 

Thanks,

Tyler