I am writing to respectfully request that iD Mobile consider introducing a Number Share or Smartwatch Data Plan feature for wearable devices like the Samsung Galaxy Watch (LTE/Cellular models) and the Apple Watch.
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The Current Situation: As a customer with an LTE-enabled watch, I am currently unable to use its full potential with my iD Mobile plan, as iD Mobile does not yet support the eSIM technology required to share my mobile phone number with my smartwatch.
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The Value Proposition: This feature, which is offered by major competitors in the UK market (such as EE, Vodafone, O2, and Three), is highly valued by users who want to be able to make and receive calls/texts using their main number without having to carry their mobile phone (e.g., when exercising, shopping, or briefly stepping out).
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A Growing Need: The popularity of cellular-enabled smartwatches is growing rapidly. Introducing a dedicated, low-cost "Watch Plan" add-on would be a significant enhancement to the iD Mobile offering, improving customer retention and attracting new users who require this functionality.
Could you please confirm if iD Mobile has any current plans or a timeline for rolling out this essential smartwatch connectivity feature? If not, please pass this request on to the relevant product development team for future consideration.
Thank you for your time and for reviewing this important feature request.
Sincerely,
Claudio Souza
