Skip to main content
G
Community Member
Gareth1985
Community Member
June 30, 2026
Question

Invoice No needed to claim free tablet on upgraded phone

  • June 30, 2026
  • 1 reply
  • 40 views

Hi,

I’ve upgraded to the new samsung s26 ultra and I’m hoping to claim the samsung tablet before the time runs out on the claims. 


When I go to enter my details it requests an invoice but I havent received any invoice for my upgraded phone or contract yet but have received my phone.


Is there something else I should be entering instead of the invoice.

 

I have received the phone so I do have the IMEI number.


Kind Regards,

 

Gareth​​​​​​

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 2, 2026

    Hi ​@Gareth1985,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement