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Iphone 14 Yellow tint

  • August 27, 2024
  • 1 reply
  • 53 views

Hi,

 

I received my new iPhone 14 today but I’m really not happy with the screen (it has a yellow tint to it no matter what display setting I choose) I have tried every bit of advice online and watched every video to try and rectify it.

 

Have had a look on Apple official forums and it’s littered with other people having the same issue with the display colour/saturation. 

 

How do I return so I can get a replacement phone as the screen is worse than my old iPhone 11.

Best answer by Tyler

Hi there @nicolavlowery, welcome to Community!

 

If you believe the phone to be faulty, and you’re within the returns window (14-days or 30-days depending where and how you purchased), then you can contact us for a return of the phone, or an exchange for the same device if you like.

 

If you’re outside the returns window, then you can take your phone to any Currys store, and if in warranty (if you purchased in the last 1-2 years and depends what phone you have), then they can possibly offer a free repair.

 

Thanks,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • Answer
  • August 30, 2024

Hi there @nicolavlowery, welcome to Community!

 

If you believe the phone to be faulty, and you’re within the returns window (14-days or 30-days depending where and how you purchased), then you can contact us for a return of the phone, or an exchange for the same device if you like.

 

If you’re outside the returns window, then you can take your phone to any Currys store, and if in warranty (if you purchased in the last 1-2 years and depends what phone you have), then they can possibly offer a free repair.

 

Thanks,

Tyler