Is Id mobile down? | iD Mobile Community
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Is Id mobile down?

  • January 23, 2025
  • 3 replies
  • 1619 views
H
Active Contributor

I can't make outgoing calls and can't tell if incoming works either because my partner is also with Id mobile and can't call to check as she can't make outgoing calls either!

      3 replies

      andewhite
      Platinum 
Contributor
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      • andewhite
      • Platinum 
Contributor
      • January 23, 2025

      Apparently, there’s a network issue, ​@Hoppy2m. 

      Forum member (non-iD).
      M
      Helpful Contributor
      • minada
      • Helpful Contributor
      • January 23, 2025

      Nationwide problem with Three (and ID mobile uses their network too)

       

       

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • January 24, 2025

      Hey there ​@Hoppy2m, we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

       

      Updates can be found here:

       

      https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

       

      Thank you,

      Tyler

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