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Is Id mobile down?

  • January 23, 2025
  • 3 replies
  • 1505 views
H
Active Contributor

I can't make outgoing calls and can't tell if incoming works either because my partner is also with Id mobile and can't call to check as she can't make outgoing calls either!

    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • January 23, 2025

    Apparently, there’s a network issue, ​@Hoppy2m. 

    Forum member (non-iD).
    M
    Helpful
 Contributor
    • minada
    • Helpful
 Contributor
    • 17 replies
    • January 23, 2025

    Nationwide problem with Three (and ID mobile uses their network too)

     

     

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3749 replies
    • January 24, 2025

    Hey there ​@Hoppy2m, we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thank you,

    Tyler

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