This has not been a good start to switching to IMobile. I have an issue, checked all the help, chatted to the chat bot, can’t find a number to speak to anyone, leaving me the only option to chat to this community, hopefully someone can help.
I signed up to a SIM only deal. I received the SIM card yesterday. I want to transfer my telephone number, so followed the instructions, got all the information i needed included PAC number, and transaction number. I went to the web page to enter the details which i did and then i get an error saying there is an issue with some of the details I entered. It didn’t say which details. So I have checked all the details multiple times and it was all entered ok, but I just keep on getting the error to say some of the detail is correct, and not giving me any idea of how to resolve this.
Can anyone tell me how i can resolve this issue?
