Skip to main content

john

  • February 5, 2025
  • 4 replies
  • 20 views
MollyMilo18
New Contributor

According to the coverage map, my new home in Atherstone CV9 2AG has good coverage, as I visited the house this morning to have a look outside and check my phone coverage, no signal outside your map says good coverage, what do i do, stay with id, or move to another provider 

    4 replies

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • February 5, 2025

    Hi ​@MollyMilo18 

     

    Thank you for getting in touch. 

    We are sorry to hear you experienced issues with the coverage in the area you are moving to. 

     

    Can you please confirm your handset make/model and the postcode? 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MollyMilo18
    New Contributor
    • MollyMilo18
    • Author
    • New Contributor
    • February 5, 2025

    S24 ultra bought frim Id mobile 

    MollyMilo18
    New Contributor
    • MollyMilo18
    • Author
    • New Contributor
    • February 5, 2025

    NG5 1RD moving to CV9 2ab

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • February 6, 2025

    Hey there ​@MollyMilo18, thank you. 

     

    I see you said the new postcode is both CV9 2AB & CV9 2AG.

     

    Can you confirm which is correct so we can check further?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement