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john

  • February 5, 2025
  • 4 replies
  • 15 views

MollyMilo18
New
 Contributor

According to the coverage map, my new home in Atherstone CV9 2AG has good coverage, as I visited the house this morning to have a look outside and check my phone coverage, no signal outside your map says good coverage, what do i do, stay with id, or move to another provider 

4 replies

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  • iD Mobile Employee
  • 2255 replies
  • February 5, 2025

Hi ​@MollyMilo18 

 

Thank you for getting in touch. 

We are sorry to hear you experienced issues with the coverage in the area you are moving to. 

 

Can you please confirm your handset make/model and the postcode? 

 

Thanks, 

 

Nat 


MollyMilo18
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • February 5, 2025

S24 ultra bought frim Id mobile 


MollyMilo18
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • February 5, 2025

NG5 1RD moving to CV9 2ab


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4266 replies
  • February 6, 2025

Hey there ​@MollyMilo18, thank you. 

 

I see you said the new postcode is both CV9 2AB & CV9 2AG.

 

Can you confirm which is correct so we can check further?

 

Thanks,

Tyler