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Joining ID mobile

R
Community Member

Hello, I attempted to sign up to two contracts a couple of weeks ago, however one was declined. When I spoke with mobiles.co.uk, they said ID mobile limit to one contract. 

They did say if I try again in the future, I should be able to sign up to another contract. 

Can you confirm what I need to do please / how long I need to wait. 

 

 

Best answer by WelshPaul

iD Mobile tend to limit individuals to two pay monthly accounts. How many accounts you can have is also dependent on your credit rating.

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    WelshPaul
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    • WelshPaul
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    • 3059 replies
    • Answer
    • July 12, 2024

    iD Mobile tend to limit individuals to two pay monthly accounts. How many accounts you can have is also dependent on your credit rating.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
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    • R
      russ4784
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4297 replies
    • July 29, 2024

    Hi there @russ4784, welcome to Community!

     

    As @WelshPaul has kindly advised, all orders are subject to the regular credit checks and security checks. If you’ve recently ordered a contract with us, it may have failed due to ordering more than one contract in quick succession, so we’d recommend retrying again in around 60-90 days to see if you’re successful, of course if you’d like to.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Andy Dias
    Active Contributor
    • Andy Dias
    • Active Contributor
    • 12 replies
    • August 21, 2024

    Can you answer me 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • August 27, 2024

    Hi @Andy Dias 

     

    Please do not spam our community forums asking for an answer, we’re not a live chat service here.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Peter Shaw
    New
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    • Peter Shaw
    • New
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    • 1 reply
    • November 30, 2024

    Can my friend join id mobile when they live in Spain?

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4297 replies
    • December 2, 2024

    Hey there ​@Peter Shaw, all customers need to have 3-years UK residency history in order to join us, unless joining on a Pay As You Go contract.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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