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Just Joined I.D mobile

  • July 24, 2024
  • 4 replies
  • 88 views

Just joined I.D mobile. Submitted my PAC number to keep my existing number. 

When i register with the App do i use my I.D mobile number or my existing number i want to keep. 

Best answer by Tom

Hi @SwanKev 

 

The number in the app will update in time, it is purely a visual change and would not affect your service.

 

Tom

4 replies

  • Author
  • New Contributor
  • July 24, 2024

I have signed into app using the I>D mobile number… Will that change when the switch is complete 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 1, 2024

Hi @SwanKev 

 

The number in the app will update in time, it is purely a visual change and would not affect your service.

 

Tom


  • New Contributor
  • January 18, 2025

I want to register id mobile app. But its not matching details Please Help me to register 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 20, 2025

Hey there ​@Md Jamil Ahmed, sorry to hear that.

 

If you’re receiving this error, I’d recommend contacting our live-chat to look into that further for you:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler