Hi ​@Cynewarm 

Could you please clarify which link you are referring to? The competition only asks for your best cleaning hacks, as stated below:

A good digital spring clean boosts your phone's performance, protects your privacy, and can genuinely make everyday life feel a little bit calmer. Now that your phone is sorted, we want to help you tackle the rest of the house.

We are incredibly excited to give away three brilliant prizes to three different winners. You could win a KARCHER K4 Power Control Pressure Washer (130 bar), a KARCHER WV 5 Plus Window Vacuum Cleaner in white, or a KARCHER SE 2 Spot Care Cylinder Carpet Cleaner in white to get your home looking flawless.

To enter, just answer the question below:

We will randomly select three different winners from the replies.

Entries close at 23:59 on 3rd April 2026. We will announce the lucky winners shortly after.

We will notify the winners by direct message here on the Community, so please keep an eye on your inbox. Good luck!

You can access this via this link: The essential phone spring clean guide and enter our Kärcher giveaway! | iD Mobile Community

Michael Z

Thanks for replying. Where are you supposed to put your answer to the cleaning back to enter the competition please? 

The blue link is not active so there is nowhere to send the answer.

Hi ​@Cynewarm 

Thank you for letting us know. We will look into making it easier to find the thread for customers who may have similar issues to yours.

Michael Z