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Keep my old number

  • June 2, 2025
  • 2 replies
  • 161 views

Salam Miah
Community Member

I've switched my old I'd mobile mobile to the 3 network and want to switch it back to the new I'd mobile contract I have. But it says there was a problem with the details 

Best answer by MZone

There was technical issues with PAC’s yesterday. Should be ok today so try again. 
 

 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 3, 2025

There was technical issues with PAC’s yesterday. Should be ok today so try again. 
 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • June 3, 2025

Hi ​@Salam Miah 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom