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Keep my old number

  • June 2, 2025
  • 2 replies
  • 188 views
Salam Miah
Community Member

I've switched my old I'd mobile mobile to the 3 network and want to switch it back to the new I'd mobile contract I have. But it says there was a problem with the details 

Best answer by MZone

There was technical issues with PAC’s yesterday. Should be ok today so try again. 
 

 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • June 3, 2025

    There was technical issues with PAC’s yesterday. Should be ok today so try again. 
     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • June 3, 2025

    Hi ​@Salam Miah 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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