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keeping my id mobile number

  • August 7, 2024
  • 1 reply
  • 126 views

I am currently on a sim only contract with id mobile but have just purchased a new phone/contract still on id mobile but want to keep my number how do I go about doing this??

Best answer by Tom

Hi @Halfhead 

 

If you purchase via Uswitch or a similar third party site this would not be an upgrade, it’d be a completely new, separate contract.

 

Unfortunately it isn’t possible to transfer a number from one iD Mobile plan to another, we’d recommend looking into upgrades should you wish to retain the same number.

 

If you aren’t seeing an upgrade deal you’re happy with in the iD Mobile app/website, we’d recommend calling the sales team on 0207 1391 397.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8584 replies
  • Answer
  • August 13, 2024

Hi @Halfhead 

 

If you purchase via Uswitch or a similar third party site this would not be an upgrade, it’d be a completely new, separate contract.

 

Unfortunately it isn’t possible to transfer a number from one iD Mobile plan to another, we’d recommend looking into upgrades should you wish to retain the same number.

 

If you aren’t seeing an upgrade deal you’re happy with in the iD Mobile app/website, we’d recommend calling the sales team on 0207 1391 397.

 

Tom