keeping my number but yet to recive phone

You can download the eSIM to your old phone if it’s compatible but when you get your new phone you will have to order a replacement eSIM for that one via the app.

Once you activate the 1st eSIM you will be able to request a number port if you wish to transfer an old number.

• How do I switch to iD Mobile from another network provider using a PAC or STAC? F.A.Q.

• How do I get a replacement SIM or eSIM? F.A.Q.

Thank you for the fast response.

would you say it would be worth doin that or would it just be easier to get the phone and do it all in one go?

thanks

Upto you. It’s only one extra step. Depends on how fast you want to transfer your old number across. 

I guess it depends how long the change over takes. If it takes a while I could do it now to avoid hassle, if it’s quick it’s no hassle to wait. 
thanks for all your help

Takes 1 working day if applied for before 5pm. If done before 5pm on Friday will be Monday. 

Hey there ​@Pips, we’re glad to hear that ​@MZone has been able to support you on this!

Please let us know if any further questions.

Thanks,

Tyler