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Keeping number when already with ID mobile

  • July 19, 2024
  • 1 reply
  • 130 views
Chris Kendall
Community Member

I am. Moving from ID mobile to a new sim only ID mobiles contract through mobiles.co.uk, how do I keep my mobile number? 

Best answer by Matthew T

Hey @Chris Kendall,

This is not possible. Please do a Plan Change in the iD Mobile app to keep your number or visit your local Currys store.

Thanks.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 2006 replies
    • Answer
    • July 24, 2024

    Hey @Chris Kendall,

    This is not possible. Please do a Plan Change in the iD Mobile app to keep your number or visit your local Currys store.

    Thanks.

    iD Community Manager

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