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Keeping old number

  • August 13, 2024
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Robert Monk
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Keeping old number I have not received my new number, so I am not able to give my PAC number to the ID customer services. Can’t seem to find a customer service contact.

Best answer by andewhite

Robert Monk wrote:

Keeping old number I have not received my new number, so I am not able to give my PAC number to the ID customer services. Can’t seem to find a customer service contact.

Try online at https://idmobile.co.uk/live-chat - the iD customer advisers work until 8pm on weekdays (their chatbot works 24/7).

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andewhite
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  • August 14, 2024
Robert Monk wrote:

Keeping old number I have not received my new number, so I am not able to give my PAC number to the ID customer services. Can’t seem to find a customer service contact.

Try online at https://idmobile.co.uk/live-chat - the iD customer advisers work until 8pm on weekdays (their chatbot works 24/7).


Robert Monk
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  • August 14, 2024

I have tried the page it sends you to, but I do not have my new number. The SIM is taking longer to arrive than I thought. But thanks for your help..

 


andewhite
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  • August 14, 2024

I believe you’re allowed to use any telephone number in the Live Chat session window, @Robert Monk.


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