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keeping old number but changing sim card

  • 12 January 2021
  • 1 reply
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How do I transfer my number from my old iD sim to a new iD sim? I have tried using a PAC code but as it is with the same network this does not work. 

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Best answer by Will 13 January 2021, 17:02

Hi @bethany19,

 

You’d need to perform a triangle port.

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact ourselves again and port the number over to your new line.

 

Hope this helps. 

 

Will

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Hi @bethany19,

 

You’d need to perform a triangle port.

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact ourselves again and port the number over to your new line.

 

Hope this helps. 

 

Will

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