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live chat

  • June 17, 2025
  • 2 replies
  • 263 views
L
Community Member

Need to talk to an actual person via live chat urgently and although I can see the button I can never actually get into it 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • June 18, 2025

    Maybe try sending iD a PM on Facebook Messenger or X, ​@Lynseyfw. 

    Forum member (non-iD).
    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • June 19, 2025

    Hello ​@Lynseyfw 

     

    Thanks for getting in touch. 

    We are sorry for any issues when attempting to contact us. 

    Live Chat is available here. 

    Our team on Facebook and X (Twitter) can also assist but if you would like to let us know what is happening, we will do all we can to help. 

     

    Thanks, 

     

    Natalie 

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