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Question

live chat


Need to talk to an actual person via live chat urgently and although I can see the button I can never actually get into it 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • June 18, 2025

Maybe try sending iD a PM on Facebook Messenger or X, ​@Lynseyfw


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  • iD Mobile Employee
  • 2255 replies
  • June 19, 2025

Hello ​@Lynseyfw 

 

Thanks for getting in touch. 

We are sorry for any issues when attempting to contact us. 

Live Chat is available here

Our team on Facebook and X (Twitter) can also assist but if you would like to let us know what is happening, we will do all we can to help. 

 

Thanks, 

 

Natalie