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live chat please

K
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Need live chat please

 

Best answer by Daz_S

Hi there ​@Kathy57 

 

iD Mobile

(the link is on the above FAQ)

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    10 replies

    Daz_S
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    • Daz_S
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    • January 31, 2025

    Hi there ​@Kathy57 

     

    iD Mobile

    (the link is on the above FAQ)

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4297 replies
    • February 2, 2025

    Hey there ​@Kathy57, we hope the kind help from ​@Daz_S has pointed you in the right direction to the live-chat.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daz_S
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    • Daz_S
      Daz_S
    Neena Conroy-Clark
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    Hi my number hasn’t transferred over 

    Daz_S
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    • Daz_S
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    • February 5, 2025

    ​@Neena Conroy-Clark 

     

    When was it supposed to port over? If it was today then it can take up until 10pm - but restarting the phone every now and then (lets say every hour) can sometimes bring that time down. Also iDM prefer their SIM/eSIM in slot 1.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2255 replies
    • February 5, 2025

    Hi ​@Neena Conroy-Clark 

     

    Thanks for getting in touch. 

     

    We are sorry to hear your number has not yet ported over. 

    Can you please confirm the date this was booked to take place? 

     

    Thanks, 

     

    Nat 

    Daz_S
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    • Daz_S
      Daz_S
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    • Mwardley
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    • 1 reply
    • February 18, 2025

    Hi

    I have locked my SIM card and need a PUK code.

    Daz_S
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    • Daz_S
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    • February 18, 2025

    Hi there ​@Mwardley 

     

    Click on the following link

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
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    • N
      Natalie W
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2255 replies
    • February 21, 2025

    Hi ​@Mwardley 

     

    Thanks for posting. 

    Sorry to hear this has happened. 

    Have you been able to get this resolved since your last post?

    If not, please let us know and we will be happy to assist you 😀

     

    Thanks, 

     

    Nat 

     

    S
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    • Shojaie
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    • 1 reply
    • February 25, 2025

    I need to chat with customer service 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2255 replies
    • February 25, 2025

    Hello ​@Shojaie 

     

    Thanks for getting in touch. 

    How can we help? 

     

    Alternative contact options can be found here.

     

    Thanks, 

     

    Nat 

    Reply.


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