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logging into my account

  • August 21, 2024
  • 1 reply
  • 14 views

Claire Fisher
Community Member

I can’t log into the iD app or online every time I do it says it does not recognise my details

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • August 27, 2024

Hi @Claire Fisher 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom