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  • September 13, 2024
  • 1 reply
  • 74 views

I cant log into my account online or the app, saying my details are not matching your records.  Seems a common issue. HELP

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 17, 2024

Hi @John galvin 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom