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Question

Loss of service compensation

  • March 10, 2026
  • 1 reply
  • 3 views
J
New Contributor

What is the process for claiming financial compensation for loss of service>

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • March 11, 2026

    Hi ​@jb0106 

    Thank you for getting in touch with us.

    I’m very sorry to hear that you have had no service. Please confirm if the issue has now been resolved. If it has, kindly send us a private message so that we can assist you with any compensation.

     

    Thank you,

    Zandile 

    The iD Mobile Team

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