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Community Member
June 18, 2026

lost my new phone and need the imei number

  • June 18, 2026
  • 6 replies
  • 66 views

Hello I’ve recently lost my apple iPhone 17 pro max and I need the Imei number to file an insurance claim. I don’t have the box nomore and can’t find it anywhere.

6 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
June 19, 2026

Hi ​@Ocallydilon,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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New Contributor
June 26, 2026

Hi my son has lost his iPhone 13 that that is on contract and I need his imei number to claim on my phone insurance 

New Contributor
June 28, 2026

Hello, I have damaged my phone and also need access to my imei for insurance. Please can somebody advice how I get this?

Gemma M
iD Mobile Employee
iD Mobile Employee
June 29, 2026

Hi ​@Bessieam and ​@Aejsta,

 

I've just sent you both a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
June 30, 2026

Hi.

 

i have also lost my phone and need the IMEI for insurance. Can you please message me to let me have the details?

iD Mobile Employee
June 30, 2026

Hi ​@Ezmorilez 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile m

Ther iD Mobile Team

 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.