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Making calls

  • September 23, 2024
  • 1 reply
  • 26 views

GlenJ
Community Member

For over a week I cannot make or receive calls. I have dual SIM in Android phone. The other SIM (other company) works ok, ID not. Says ‘This network does not support calls’

Also with the ‘enabling 4G’ advice for your switching off 3G, will I still be able to make and receive calls even when access to the internet is not possible?

Best answer by Tom B

Hi @GlenJ 

 

With the recent 3G switch off, some users are reporting issues with calls, we apologise for any inconvenience caused, we'd recommend the following;

 

 

 

Tom

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1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • September 26, 2024

Hi @GlenJ 

 

With the recent 3G switch off, some users are reporting issues with calls, we apologise for any inconvenience caused, we'd recommend the following;

 

 

 

Tom