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message problem

  • September 27, 2024
  • 2 replies
  • 63 views

When I send a text message my number that people receive me on is the number that I had with the sim before I changed to my usual number but people can send texts to either number and I will receive them but if they try to call me on the old number it will say that the number doesn't exist so why is it showing the old number when I send texts and how to resolve the problem. 

Best answer by andewhite

This iD online article might help, @Phil Bird31

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • September 27, 2024

This iD online article might help, @Phil Bird31


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2024

Hi @Phil Bird31,

Welcome to the Community!

I hope that you managed to get your issue resolved.

If you require further assistance, please let us know.

 

Kash