Question

messages error

  • 13 June 2019
  • 3 replies
  • 63 views

Whenever I text someone it says message not delivered even though it has delivered.Why? How do I fix this??( it only happens with one person)

3 replies

Userlevel 4
Badge +6
Hi Slakes123
If you have an iPhone, can you check that the number recorded in "Settings > Phone" as a mistake here can sometimes cause this problem.

Phil
Userlevel 1
Hi, I have the same problem with my text messages - only it happens to me with all of my numbers except one! I've checked the phone number in 'settings' on my iPhone and that is correct, so I can't understand what's happening
Userlevel 6
Badge +6
Hi, I have the same problem with my text messages - only it happens to me with all of my numbers except one! I've checked the phone number in 'settings' on my iPhone and that is correct, so I can't understand what's happening

Hello @Oceandream57

The the following:

1) Try turning off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and change the number to a different number.
4) Restart then change the number back to the correct number that's active
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.

Let us know how you get on.

Mohammed

Reply