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missing friend referral reward

  • November 25, 2024
  • 1 reply
  • 66 views

Hi,

I sent a member of my family a friend referral code that they used to set up an account with id mobile in Sep 2024. 
however, neither of us have heard anything since and I have emailed uk-idmobile-queries@awin.com as mentioned on another post here but I have not received a response. 
Please can someone in customer support at id mobile pick this up as I am concerned that this scheme is simply a marketing ploy with no actual incentives paid out, especially after reading another customer’s issues with being passed to giftcloud (whoever they are) and nobody seemingly taking ownership of the problem. 
Thanks
 

Best answer by Natalie W

Hi ​@Noelpow 

 

Welcome and thanks for posting. 

 

I am sorry to hear you have not received the reward for your referral. 

This would be handled by Aklamio and you will be able to login and get an update on this here

 

Thanks, 

 

Nat 

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  • iD Mobile Employee
  • 2101 replies
  • Answer
  • November 25, 2024

Hi ​@Noelpow 

 

Welcome and thanks for posting. 

 

I am sorry to hear you have not received the reward for your referral. 

This would be handled by Aklamio and you will be able to login and get an update on this here

 

Thanks, 

 

Nat