Hi,
Ordered pixel buds, spoken to Live Chat 3 times, each time they've said a team has been contacted about it but there is no response. I feel like there's going to be no update then all of a sudden there is no stock left.
https://www.idmobile.co.uk/offers/google-pixel-8a-pixel-buds-a
Best answer by Matthew T
Morning
It looks like you purchased through an affiliate? Please note in the T&Cs: Offer may not be applicable if the sales journey was commenced through an affiliate or third party online retailer, including but not limited to: www.uswitch.com, www.moneysavingexpert.com, www.moneysupermarket.com.
Thanks.
+24Hey there
Also, can you confirm you’ve followed the instructions below for claiming?
https://www.idmobile.co.uk/claim-your-offer
Thank you,
Tyler
Nope, registered a complaint, 5 times and an hour and a half on live chat yesterday and sent a Samsung claim link. Even the link you've sent as per above says it will be dispatched with order.
+26Nope, registered a complaint, 5 times and an hour and a half on live chat yesterday and sent a Samsung claim link. Even the link you've sent as per above says it will be dispatched with order.
Perhaps the offer stock (of 1900 buds) had already been allocated,
Promotion is still running and I very much doubt 1900 Pixel 8a’s were sold in 3 days, other people have posted on here as well. Customer service didn’t have a clue, they kept sending me links to claim for £200 cashback on a Samsung S series -_-
+26Would iD Mobile stop the promotion, even if all the 1900 offer buds had been allocated,
It does seem that sometimes iD can appear a little disorganised.
+24Morning
It looks like you purchased through an affiliate? Please note in the T&Cs: Offer may not be applicable if the sales journey was commenced through an affiliate or third party online retailer, including but not limited to: www.uswitch.com, www.moneysavingexpert.com, www.moneysupermarket.com.
Thanks.
Morning
It looks like you purchased through an affiliate? Please note in the T&Cs: Offer may not be applicable if the sales journey was commenced through an affiliate or third party online retailer, including but not limited to: www.uswitch.com, www.moneysavingexpert.com, www.moneysupermarket.com.
Thanks.
Did you actually check or just presumed? Complain was registered, ID admitted fault and Pixel buds received a few days ago. Absolutely painful process and 4 hours of live chats and phone calls with complains team just to get it sorted.
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