Question

Mobile App not working

  • 13 September 2021
  • 3 replies
  • 48 views
M
Rank

I am unable to access my account via the mobile app this morning? I have deleted and downloaded the app, changed password and pin. Is anyone else experiencing a problem?

3 replies

Kash
Rank
Userlevel 4
Badge +7

Hi @Mart59,

We are aware with some issues with the app but the team seem to have resolved this.

Please could you check that you have the latest version of the app and try logging in again?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
M
Rank

Hi thanks for reply, just checked and app now up and running ok. Thank you

Will
Rank
Userlevel 6
Badge +8

Excellent,

 

Cheers for letting us know @Mart59.

 

If ever you require any further assistance, please do let us know.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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