Skip to main content
Solved

Mobile app not working

Dogend99
Community Member

Mobile app saying not Android using samsung s9 with android 10.

Best answer by andewhite

Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

 

View original

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12344 replies
    • Answer
    • June 10, 2024

    Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8369 replies
    • June 24, 2024

    Hi @Dogend99 

     

    Sorry to hear this, please could you screenshot what you’re seeing? (Blocking any personal info)

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Perks banner
    Terms & Conditions