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Mobile app not working


Dogend99
Community Member

Mobile app saying not Android using samsung s9 with android 10.

Best answer by andewhite

Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12454 replies
  • Answer
  • June 10, 2024

Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

 


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • June 24, 2024

Hi @Dogend99 

 

Sorry to hear this, please could you screenshot what you’re seeing? (Blocking any personal info)

 

Tom