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Mobile app not working

Dogend99
Community Member

Mobile app saying not Android using samsung s9 with android 10.

Best answer by andewhite

Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

 

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    andewhite
    Platinum 
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    • andewhite
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    • Answer
    • June 10, 2024

    Have you checked if the ‘new’ iD app supports the Galaxy S9 handset, @Dogend99?

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
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    • June 24, 2024

    Hi @Dogend99 

     

    Sorry to hear this, please could you screenshot what you’re seeing? (Blocking any personal info)

     

    Tom

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